Dukes Valley Event Suppliers For boxes, packs and items please go to our new website www.dukesvalley.co.uk

View affected delivery times

How to Order

As a dedicated internet company we ask that you place your order online as this helps us to keep prices down, offers better security and helps to maintain order accuracy. We are however, always here if you have any problems or questions - simply contact customer services and we will be happy to help.

How To Order

Finding Products

You can browse our products using the menu system on the left which organises products into common goups and categories. Alternatively you can search for products using the search box at the top of the page.

Reviewing Product Details

Once you have found a product that looks interesting you can click the 'view | buy' button next to the package quantity you are interested in. Many of our products are available in different package sizes - simply select the package that best suits your needs.

Adding Products To Your Order

Once you have decided on a product to buy and made any relevant product selections (such as size or colour if available), click the 'Add To Cart' button. This will add the product to your order.

You can then continue to review other products and add them to your order.

Volume Pricing Structures

Many of our products use our tiered pricing structures so that the more you buy the cheaper they get. To review a pricing chart and see where the price breaks fall for a product, you can click the 'Volume Pricing' button.

Reviewing Your Order

You can review the contents of your order at any time by clicking the 'View Order' button located in the cart summary at top of the right hand column.

Checkout, Delivery and Payment

To checkout and pay for your order click the 'Checkout' button.

You can pay for your order securely online by credit card or debit card or, for regular trade account customers, by invoice to your business. For information on opening a trade account please visit our trade account page.

During the checkout process you will be prompted to enter details for:

  • A delivery address and contact
  • A delivery method
  • A billing address and contact
  • An order contact if different from above

If you are an existing customer you can log in and check out using your saved billing and delivery details. If not, simply enter your billing and delivery details where prompted. New customers will be given the option to save your details and create a password at the end of the order process.

Once these details are entered and confirmed you will be automatically directed to our fully secure payment processing pages. Our payment service is supplied in association with SagePay and offers the highest levels of encryption and security. For full information about our payment security please visit our security information page.

Our payment pages will prompt you for relevant payment details before taking you automatically to an order receipt page.

Need Help?

If you should experience any problems when placing your order, please contact customer services and we will be happy to help you.

Printing & Branding Service

Over 95% of our products can be printed with a company logo, image or marketing message. Read more...

European Service

We are happy to supply bulk orders to European customers. Read more...

Our website uses temporary cookies to ensure you have the best and most secure experience.

If you continue without changing your settings, we'll assume that you are happy to use these cookies.