Home Shopping Info Delivery Information

Delivery Information

At PartyPlastics we are committed to dispatching and delivering your goods in excellent condition and as efficiently as possible.

Over 98% of all orders placed weekdays before 2pm, are dispatched the same day for delivery within one to two working days. Orders placed after 2pm on Friday, or at any point over the weekend, will be dispatched on Monday.

Tracking your Order

When you place an order with PartyPlastics, you will be asked to provide us with a working email address. You will then immediately receive an email that confirms that your order has been successfully placed. On dispatch of your order, you will receive a second confirmation email to let you know the goods are on their way.

Depending on the chosen method of delivery (and if you have supplied a valid mobile contact number for the order), you may receive a text message from the courier on the morning of the scheduled delivery. This message will offer you options to change the day of delivery if necessary.

You can also track the progress of your delivery by following the hyperlink in the dispatch confirmation email. If you cannot find this email, it may be worth checking your junk mail folder.

If you have not received this email and are concerned about the status of your order, please contact customer services.

Delivery Address

All deliveries must be signed for. You have the option of selecting a delivery address of your choice (e.g. a home or work address).

Delivery Costs

Post and packaging charges for all orders are determined by your post code, order value, how quickly you need your goods and the country selected for delivery. These costs will be clearly displayed before you confirm your order.

Mainland UK Delivery

Standard Courier Option

Standard delivery to most UK addresses is only £6.95 (inc VAT) for delivery within the next two working days. Spend more than £75 (inc VAT) on a single order, and it's FREE.

In our experience the majority of orders placed before 2pm weekdays will arrive with you on the next working day - but the standard courier option only guarantees delivery within two working days. To guarantee next day delivery you will need to choose either our Express Delivery 10am or 12pm option.

Express Delivery 10am Option

In instances of urgent orders, we are pleased to offer express delivery between 8am and 10am on the next working day for an additional charge. You can select this option when you check out. This service is NOT available for deliveries to remote areas.

Express Delivery 12 Noon Option

In instances of urgent orders, we are pleased to offer express delivery between 8am and 12pm on the next working day for an additional charge. You can select this option when you check out. This service is NOT available for deliveries to remote areas.

Saturday Delivery Option

We do understand that a Monday - Friday delivery may not always be convenient. You have the option of selecting a delivery address of your choice (e.g. a work address), or we can provide you with a Saturday delivery. This option can be selected at the checkout for an additional charge. This service is NOT available for deliveries to remote areas.

Same Day Delivery Option

We can arrange SAME DAY DELIVERY if this is required. Please note that this option may be expensive and we recommend that orders are placed in good time whenever possible. Please contact customer services to discuss a quote for this option. This service is NOT available for deliveries to remote UK areas, the Channel Islands or European destinations.

Remote UK Destinations & Europe

Timescales for all non UK mainland and European deliveries are country dependant, and can be viewed in the "Countries And Delivery Timescales" section below.

Please Note: If your chosen delivery country is not listed below, we are currently unable to ship to you. Please be aware that dispatch and delivery of items may be delayed due to UK Specific Holidays.

We rely on a third party courier service for delivery, therefore we are unable to guarantee delivery services and times.